CUSTOMER CARE
Thank you for purchasing product from our store, and you service is not fiished here, we would like to take care of you all the way. If you have any questions or query please let us know via Contact information. Also check out our return policy and Q&A section for detail of customer care
Have any questions or concerns?
We’re always ready to help!
Send us an email to:
RETURNS
We hope you love the goods you buy from us, however if you still decide to return, you have up to 14 days after the goods dispatch date (on dispatch note) in which to request a return and refund. Before returning any product(s) please contact us via email. Please return goods with all original packaging and labels and goods must remain undamaged.
FAQ
Do you provide International delivery?
We currently only offer shipment to following Regions:
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England
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Northern Ireland
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Scotland
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Wales
How do I return an item?
Please send an email to info@excelinspiration or via our contact form above to request a return, we will assign an return number for your return request. You are responsible to post the item back to our warehouse.
What is your returns policy?
We hope you love the goods you buy from us, however if you still decide to return, you have up to 14 days after the goods dispatch date (on dispatch note) in which to request a return and refund. Before returning any product(s) please contact us via email. Please return goods with all original packaging and labels and goods must remain undamaged.
How do I track my order?
I will notify you when you have dispatched the order and it will normally take 5 days for the shipment.
What are your delivery options?
Only one delivery options is avaliable at the moment.